Pick-up & Drop-off locations for sightseeing tours
Where are the pick up locations?
Please see the below list of locations for all the sightseeing tours – they are noted per region.
KISSIMMEE / CELEBRATION AREA
Charles Steakhouse Restaurant – 2901 Parkway Blvd, Kissimmee, FL 34747
- Please wait outside the restaurant entrance for tour vehicle collection
- If parking, please park further back in the car park
- This is the FINAL PICK UP LOCATION for all Clearwater Tours, Manatee Encounter Tours & Airboat Ride Tours
WALT DISNEY WORLD RESORTS
Disney Swan Resort – 1200 Epcot Resorts Blvd, Lake Buena Vista, FL 32830
- This pick up location is only for guests staying in Walt Disney World Resorts and Bonnet Creek Resort Hotels.
- Please wait by the convention center entrance doors, to the left of the hotel entrance
LAKE BUENA VISTA RESORT AREA
Golden Corral Buffet and Grill Restaurant – 8707 Vineland Ave, Orlando, FL 32821
- Please wait outside the restaurant entrance for tour vehicle collection
- If parking, please park further back in the car park.
UNIVERSAL RESORT AREA
Lowes Royal Pacific Resort – Pacifica Ballroom – 6300 Hollywood Way, Orlando, FL 32819
- Pickup is the PACIFICA BALLROOM
- If catching an Uber/Lyft, please request drop off at ‘Pacifica Ballroom & Hollywood Way’.
- The Pacifica Ballroom is the area of the Royal Pacific where all shuttles pick up. You can also walk through the Sapphire Falls Resort to the pick up location.
- We don’t recommend this hotel if driving to the pick up location, you have to pay to park, and will have to walk through the hotel to the pick up location.
INTERNATIONAL DRIVE PICK UPS
Avanti Palms Resort – 6515 International Drive, Orlando, FL 32819
- Great pick up location you can walk to if you are staying in this region
- Please wait right outside the hotel lobby.
Icon Park – Base of the ICON 360 wheel – 8375 International Drive, Orlando, FL 32819
- Please wait on the Universal Blvd side of the plaza, between The Wheel and Parking Garage.
- The free parking garage has 2 entrances. Universal Blvd and International Drive. please enter from the Universal Blvd side.
- If you are looking at the lawn and all the restaurants, you are on the wrong side!
- This is the last stop for all the tours to Kennedy Space Center.
Frequently asked questions in regards to Gray Line Orlando pick ups.
Will you pick me up at my hotel?
Due to the sheer size of the Central Florida tourism area, as well as the number of hotels and resorts, unfortunately we cannot pick-up at every one of them, as this would mean the pick-ups would take longer then then tour!
However, we do have a pick-up location spot in all the main regions., International Drive, Universal Resorts, Lake Buena Vista, Walt Disney World Resorts and Kissimmee. So take a look below and see what area if the best fit for you.
The only contradiction to this rule is for City Tours of Orlando where we will pick you up from your hotel if located in the pick-up zone. Outside the zone and we will collect you from one of the below locations.
Can I drive to a pick-up location?
You can to most of them. Some of the pick-up locations are exclusively for people staying in that area, each location has details noted below. A few of the locations offer free parking!
I don’t have a car. How do I get to your pick-up locations?
We recommend either Uber and Lyft. They offer a cost effective option, and are great services. Should you prefer taxis are also readily available from many hotel locations.
What if I miss my pick-up?
If you are running late for your pick-up, please call us and notify us! Unfortunately we cannot hold any of our vehicles behind as they are on a tight schedule for the tour days, but we can help you by giving you directions to catch up to the tour, or join at a later point. Unfortunately there are no refunds if you miss your pick up so please be a little early to your pick up location so you are ready at the spot and waiting at your pick up time. If you don’t see the Gray Line vehilce please call us on 407-522-5911 to ensure you are waiting in the correct spot.
What if I am unsure where I want to be picked up from?
This is no problem, you can decide at a later time. However, please let us know at least the morning prior to your tour where you want to be collected from. Sometimes tours have multiple vehicles on them, so we can’t always guarantee there will be space on the tour vehilce at every pick up spot unless you let us know. Furthermore, if we have no one scheduled to board the tour vehilce at that location we wouldn’t go there, so just be sure to notify us and confirm where you want to board the tour bus at least the day prior.
DON’T FORGET – LET US KNOW WHERE YOU WANT TO BOARD THE TOUR.